Preparation for installation – AltiGen comm ACM 5.1 User Manual
Page 37
Chapter 2: Software Installation & License Registration
AltiWare ACM 5.1 Administration Manual 23
Preparation for Installation
Before you start installing AltiWare, you need the following:
•
Windows Update—Make sure your server has the recommended Windows Service
Pack or Update.
•
AltiWare 5.1 CD ROM—The AltiWare CD ROM that contains the AltiWare 5.1
programs.
•
AltiWare latest update—Check to see if there is an Update available to the
AtliWare 5.1 Release.
•
System Key—The system key is a DB-25 parallel port hardware security device that
allows the software to run ONLY when that system key is attached to the parallel
port of the server that AltiWare is running on. (By special order, your system key
may be a USB key.)
•
Software license key—A 20-digit key located on the front of the End User License
Agreement. The following table lists all licenses used in AltiWare 5.1.
Table 1. AltiWare ACC/ACM 5.1 License Summary
License
Type
License
Model
Supported AltiWare Software Version
ACC 5.1
ACM 5.1
Server Base
License
Per System
•
Fresh Install
•
Upgrade
•
Upgrade
•
Migrate
Station License
Per Activated
Extension
YES
YES
Agent Seat
Per concurrent login
(Single agent
logged into multiple
WGs will only take
one license)
ACC Agent Seat
ACM Agent Seat
AltiView
Per concurrent login
YES
YES
AltiConsole
Per concurrent login
YES
YES
AltiAgent
Per concurrent login
YES
YES
AltiSupervisor
Per concurrent login
YES
YES
IPTalk
Per concurrent login
YES
YES
SIP Trunk
Per activated SIP
trunk
YES
YES
Centralized
Recording
Per Session
NO
YES
Advanced Call
Router
Per System
NO
YES
AltiReport
Per System
NO
YES
VRManager
Per System
NO
YES
AltiWeb
Per System
NO
YES
SDK
Per Session
NO
YES