11 posting data on web site, Introduction, 2 technical request – CiDRA SONARtrac PW VF-100 User Manual

Page 213: Posting data on web site

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11

POSTING DATA ON WEB SITE

Table of Contents

11

11-1

POSTING DATA ON WEB SITE ..................................................................................

11.1

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Introduction

11.2

....................................................................................................11-1

Technical Request

List of Figures

Figure 1

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CiDRA Web site Home Page – Technical Request

Figure 2

.........................................................................11-3

Technical Support Request Form

Figure 3

..............................................11-4

Tracking Number and Data Upload Option Screen

Figure 4

..................................................................11-4

File Browse and Data Upload Screen

Figure 5

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Data Uploaded Screen


11.1

Introduction

The CiDRA web site provides information about passive sonar meter
products and a link to allow uploading of data for review by Technical
Support Personnel.

The ‘Downloads‘ link contains product Installation and Startup
Manuals, Technical Bulletins, Data Sheets, etc.

The link entitled ‘Technical Request’ can be used to upload data for
analysis and to request technical assistance on installed products
from Technical Support Personnel.

Also, once a product is installed we recommend that a Snapshot be
taken and a copy of it sent to CiDRA for archiving. CiDRA will then
have a record of the system setup for reference should any issues
requiring technical support arise in the future.

11.2

Technical Request

The Technical Request section is accessed by opening the computer
Internet Browser and typing ‘www.cidra.com’ in the address line.
This will open CiDRA’s home page. On the Home Page, select
Technical Support’ as shown below.

20872-01 Rev 02

Page 11-1

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