CiDRA SONARtrac PW VF-100 - Manual (Page 262)

20838-01 Rev 09 Page J-3
System Faults (page 2):
Item
No
PROBLEM
POSSIBLE
CAUSE DIAGNOSTIC
METHOD DIAGNOSTIC
RESULT
COMMENTS
3
The display
has random
lines or
makes no
sense
BOOT and / or
MAIN software is
corrupt
Display shows lines or
random characters
--- Contact Customer Support.
4
System
keeps
turning on
and off
Low or poor
quality power to
system
Verify power source for
transmitter is stable
and within operating
range of system
Power fluctuates Connect to stable power source
Power is good and
stable at between 100
–
240 volt (AC units) or 18
– 36 volt (DC units)
See below
Poor connections
at ‘Power Input’
terminal block in
transmitter
Verify power
connections to
transmitter
Wire(s) not properly
installed
Reconnect power cable
Wires installed properly
Problem may be internal to transmitter.
Contact Technical Support.
5
The system
keeps re-
booting on its
own
Poor power
source for system
Verify power source for
transmitter is stable
and acceptable
Power fluctuates Connect to stable power source
Power is good and
stable at between 100
–
240 volt (AC units) or 18
– 36 volt (DC units)
See below
System memory
error or problem
Run ‘RAM TEST’ and
‘DPRAM TEST’ in
‘SELF TEST’ in
DIAGNOSTICS menu Fail either or both RAM
and DPRAM test Faulty RAM/DPRAM.
Contact Customer Support.
Pass both RAM and
DPRAM tests Acquire Snapshot, Upload to secure Website,
and contact Customer Support.