Flow meter faults (page 4) – CiDRA SONARtrac PW VF-100 User Manual

Page 270

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20838-01 Rev 09

Page J-11

Flow Meter Faults (page 4)

Item
No

PROBLEM

POSSIBLE
CAUSE

DIAGNOSTIC
METHOD

DIAGNOSTIC RESULT

COMMENTS

15

The flow rate
displayed is
a series of
dashes ( -----
- )

Undefined

Take s ‘SNAPSHOT’
using software utility or
SONARstick

Post on secure Web site in Technical
Support area

Contact Customer Support.

Process operating
flow is less than the
system programmed
minimum flow setting

Is the process flow rate
< 3 ft/sec

Yes

System normal
specification is a low flow
cutoff of 3 ft/sec

No

Acquire Snapshot, Upload
to secure Website, and
contact Customer Support.

16

The flow rate
displayed is
‘> max flow’

Process operating
flow is greater than
the system
programmed
maximum flow
setting

Is the process flow rate
> 30 ft/sec

Yes

System normal
specification is a maximum
flow cutoff of 30 ft/sec. If
this is a gas flow
application, contact
Customer Support for
instructions.

No

Acquire Snapshot, Upload
to secure Website, and
contact Customer Support.

17

The Flow
Reading is
erratic

Sensors are
saturating

Select and run
‘AUTOSET GAIN’ found
in GAIN submenu of
DIAGNOSTICS menu

Yes -The reading is less erratic.

Use this as new transmitter
configuration

No

– The reading is still erratic

Acquire Snapshot, Upload
to secure Website, and
contact Customer Support..

The flow is at or
below min flow rate
of the system

Select ‘LOW END’
under FLOW CUTOFF
RANGE submenu of
CUSTOMIZE menu and
determine if that value
is zero

Yes

– the value is set to zero

The operation may be
outside the measurement
capability of the meter.
Contact Customer Support.

No

– the value is not set to zero

Lower the low end cutoff.

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