RISCO Group RISCO Application Server - Manual (Page 14)

5 Service Providers List
RISCO Cloud Web Administration Manual 10
5.
Service Providers List
The Service Providers list displays all of the current service providers that are configured for RISCO
Cloud. After an event is received from a control panel, the event data is forwarded to the Proxy of
the service provider which is, in turn, passed on to the service providers monitoring software. The
Service Providers page comprises a list of the service providers that are available for allocation to
each customer (i.e. each control panel). In the certain countries, a common service provider will be
responsible for all events and will be so entered in this screen.
Figure 5-1: Service Providers Page
Table 5-1: Service Providers Columns/Fields
Column/Field
Description
Provider Name The name of the service provider.
Provider Type The Type of the service provider: Proxy or IP SIA CSR.
Last Update The date when the service provider’s details were last edited.
Updated By The person who last updated the service provider’s details.
Default Provider Option to assign a default service provider in cases when multiple
service providers are used.