System status tools, Statistics – RISCO Group RISCO Application Server User Manual

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8 System Status Tools

RISCO Cloud Web Administration Manual

29

8.

System Status Tools

8.1. Statistics

The Statistics page enables you to view the current state of control panels that are online, offline or
have detected a system trouble condition. This page allows you to filter the data you want to view
in the displayed list. To do so, on the Main menu, click Statistics; the Statistics page appears. Select
the required filtering options (Any Armed State, Armed, Disarmed, No Trouble, Trouble, etc.) and
click the Collect button. Additional system status notification is provided by RISCO Cloud via
email – see Appendix B: E-mail Notification.
The Control Panel Statistics page is divided into two tables. The first table represents a summary of
the current state of all control panels that are online, offline or have a trouble condition.

Figure 8-1: Control Panel State Statistics

Table 8-1: Summary of Status for all Control Panels Columns

Column

Description

Time and Date

The time and date at which the statistics were collected.

Total Number of Panels The total number of control panels that are listed in the

control panels table.

Online Panels

Control panels that are online.

Offline Panels

Control panels that went offline.

Never Connected

Control panels that appear in the list of customers but
have never been connected.

Panels with Trouble

Control panels that have reported a trouble condition.

The second table represents a more comprehensive version of the current state of each control panel
that is online, offline or has a trouble condition

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