Canon EOS-1D X Mark III DSLR Camera (Body Only) User Manual

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45: Cannot login to FTP server. Error code received from server.

What to check on the camera

On the camera, is the [Login name] set correctly?

• Check the login name for accessing the FTP server. Check upper- and lower-case

letters, and make sure the correct login name is set on the camera (

).

On the camera, is the [Login password] set correctly?

• Check upper- and lower-case letters, and make sure the correct login password is

set on the camera (

).

What to check on the FTP server

Do the user rights for the FTP server allow reading, writing, and log access?

• Configure the FTP server's user rights to allow reading, writing, and log access.

Is the folder specified as the transfer destination on the FTP server named with
ASCII characters?

• Use ASCII characters for the folder name.

46: For the data session, error code received from FTP server

What to check on the FTP server

The connection was terminated by the FTP server.

• Restart the FTP server.

Do the user rights for the FTP server allow reading, writing, and log access?

• Configure the FTP server's user rights to allow reading, writing, and log access.

Do user rights allow access to the target folder on the FTP server?

• Configure the user rights for access to the target folder on the FTP server to allow

saving images from the camera.

Is the FTP server on?

• Turn on the FTP server. The server may have been turned off because of an

energy-saving mode.

Is the hard disk of the FTP server full?

• Increase available space on the hard disk.

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