FARGO electronic HDP700 - Manual (Page 25)

FARGO Electronics Inc.
HDP700 Series Card Printer 2-11
2.7 Transfer Process Errors
2.7.1 Transfer Film Drive Error
• Lower Film Sensor may have failed. Check the voltage for the Film Sensor where it connects to the
Lamination Board.
1. Place a Film mark over the Film Sensor. The voltage should be less than 1 VDC.
2. Remove the Film mark from the Film Sensor. The voltage should be greater than 4 VDC.
3. Replace the sensor if the voltages are incorrect.
• Upper Film Sensor may be out of calibration. Calibrate the sensor as described below.
1. Position the Transfer Film so that the clear portion is between the slotted optical sensor.
2. Turn the potentiometer on the sensor board with a small slotted screwdriver until the LED
on the board turns on.
3. Back the potentiometer off until the LED just turns off
• A wire may be broken off of the motor. There are two motors that drive the Transfer Film. Verify
that both motors are connected to J66 on the Lamination Board. Disconnect the motors; a 9 VDC
battery connected to the motor leads should make it turn. If the motors do turn, verify the wire
connections at the motor and replace or solder as needed.
• The Print or Lamination Board may have failed. Replace the Print Board as described in Section
4.9.3. Replace the Lamination Board as described in Section 4.9.4.
2.7.2 Laminator Cooling Error
The LCD indicates a Laminator Cooling error for an extended period of time.
1. Driver Settings may be too extreme. Run a self-test from the printer as described in Section
7.3. This will cause the Laminator to attempt to operate at the default temperature.
2. Transfer Temp setting may be too high. Check the Transfer Temp setting in the LCD setup
menu to ensure that the setting matches the label on the back of the printer. If it does not,
follow the instructions in Section 7.3.8 to adjust the Transfer Temp setting.
3. The Thermocouple may have failed. To check the Thermocouple, use a multimeter to check
the leads across the Thermocouple Control C111 on the Lamination Board. The voltage
should be equal to the desired temperature (degrees C) divided by 100 with an accuracy of +/-
10 degrees C. If the correct value is not retuned, the Thermocouple may need to be replaced.
4. The Lamination Board may be bad. Replace the Lamination Board as described in Section
4.9.4.
2.7.3 Card Jam
• Card may be blocked or restricted in the Transfer Station. To continue printing with the same card
1. Start by leaving the power ON and opening the Print Station and Transfer Station.
2. Press the FORWARD button to advance the card or the BACK button to reverse the card.
Try not to move the card too far from where it was just before the jam occurred. Once the jam
is cleared, close the printer, and press the RESUME button to resume printing.
• Card may be blocked or restricted in the Transfer Station. To remove the jammed card from the
printer
1. Start by leaving the power ON and opening the Print Station and Transfer Station.
2. Use the FORWARD and BACK buttons to manually eject the card. Then, close the printer.
The LCD Display will then display a prompt to either press the RESUME button or the
CANCEL button.