FARGO electronic HDP700 User Manual

Page 28

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FARGO Electronics Inc.

2-14

HDP700 Series Card Printer

2.9 Diagnosing Image Problems

2.9.1 Pixel Failure

Symptom: A thin line or scratch travels the entire length of the card.

Check the card stock for scratches; replace the cards if necessary.

Examine the Printhead for visible damage.

Clean the Printhead as described in Section 3.9.1.

Clean the Cleaning Rollers as described in Section 3.9.4.

Clean the Platen Rollers as described in Section 3.9.2.

2.9.2 Card Surface Debris

Symptom: Prints have "spots" (white or colored voids) and/or dust on them.

Be sure the cards are clean and stored in a dust-free environment. Cards with embedded
contaminants in the surface should not be used.

Clean the inside of the printer as described in Section 3.9.3.

Clean the Cleaning Rollers as described in Section 3.9.4.

Clean the Platen Rollers as described in Section 3.9.2.

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