Printronix SL4M User Manual

Page 202

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202

Chapter

6

Diagnostics for E0xx, Bad NVM, or ILL NVM Errors

ERROR: PROGRAM

NOT COMPATIBLE

Yes

The printer is not
compatible with the
downloaded program.

Power off the printer for 15
seconds, then power back
on. If the problem persists,
contact your authorized
customer service
representative.

ERROR: PROGRAM

NOT VALID

Yes

The printer does not
see a program in flash
memory.

Power off the printer for 15
seconds, then power back
on. If the problem persists,
contact your authorized
customer service
representative.

ERROR: SHORT AT
ADDRESS XXXX

Yes/No

Hardware failure in
DRAM or Main PCBA
controller circuitry.

Power off the printer for 15
seconds, then power back
on. If the problem persists,
contact your authorized
customer service
representative.

ERROR: WRITING

TO FLASH

Yes/No

Hardware or software
fault in flash memory.

Set the Overwrite Files menu
option to Enable.

ERROR: WRONG

CHECKSUM

Repeat Download

Yes

The printer received the
complete program but
the checksum did not
match. The data may
have been corrupted
during download.

Power off the printer for 15
seconds, then power back
on. If the problem persists,
contact your authorized
customer service
representative, or repeat
download.

FILE EXISTS

Enable Overwrite

Yes

The printer operator
tried to save a file using
the name of an existing
stored file.

Set the Overwrite Files menu
option to Enable.

FILE SYS FULL

Delete Files

Yes

Insufficient flash
memory available to
store file.

1.

Delete any files that are
not used or are no
longer needed, by using
the Delete Files menu
option.

2.

Select the menu option
Optimize & Reboot.

3.

Check the Flash Avail
menu option to
determine if there is
enough flash to store the
file.

Table 15. Fault Messages

Displayed Message

Can User

Correct?

Explanation

Solution

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