Printronix SL4M User Manual

Page 211

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Fault Messages

211

RFID CNTRY BAD:
Set Country Freq

No

The RFID country
frequency has not been
set.

Set RFID country through
RFID menus. If problem
persists contact your
authorized customer service
representative.

RFID Comm Err

Check Cable

Yes

RFID error:
communication cannot
be established with the
RFID encoder.

Disable the RFID reader or
contact your authorized
customer service
representative.

RFID FW ERR
Version Mismatch

Yes

The printer firmware
version does not match
the installed RFID
encoder.

Complete the downloading
software procedure. See
“Downloading Software” on
page 157.

RFID KIL FIELD:

Not Supported!

No

The KIL field was
accessed on a tag
which does not support
the KIL field.

Contact your authorized
customer service
representative.

RFID LOCK CMD:

Not Supported!

No

A lock command was
executed on a tag
which does not support
locking. Most Gen 2
tags support locking but
some do not.

Contact your authorized
customer service
representative.

RFID TAG FAILURE

Check Media

Yes

Failed tag. Error
displays in STOP
mode, causing the
printer to halt.

Initiate reprint of the label
from the host. When the
error is cleared, the label
with the failed tag moves
forward to the next TOF
position.

RFID TAG MAX

RETRY

Check Media

Yes

Failed tag. Error
displays in
OVERSTRIKE mode.
Each failed label prints
with the OVERSTRIKE
pattern; the form retries
until the label retry
count is exhausted.

Clear the error. When the
error is cleared, the label
with the failed tag moves
forward such that the next
label is in position.

Table 15. Fault Messages

Displayed Message

Can User

Correct?

Explanation

Solution

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