IAI America XSEL-KX - Manual (Page 19)

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Part 1 Installation
Chapter 2 Warranty Period and Scope of Warranty
The X-SEL Controller you have purchased passed our strict outgoing inspection. This unit is covered by
the following warranty:
1. Warranty Period
The warranty period shall be either of the following periods, whichever ends first:
• 18 months after shipment from our factory
• 12 months after delivery to a specified location
2. Scope of Warranty
Should the product fail during the above period under a proper use condition due to a fault on the part
of the manufacturer, IAI will repair the defect free of charge. However, the following cases are
excluded from the scope of warranty:
• Discoloration of paint or other normal aging
• Wear of consumable parts due to use
• Subjective imperfection, such as noise not affecting mechanical function
• Defect caused by inappropriate handling or use by the user
• Defect caused by inappropriate or erroneous maintenance/inspection
• Defect caused by use of a part other than IAI’s genuine part
• Defect caused by unauthorized modification, etc., not approved by IAI or its agent
• Defect due to an act of God, accident, fire, etc.
The warranty covers only the product as it is delivered. IAI shall not be liable for any loss arising in
connection with the delivered product. The user must bring the defective product to our factory to
receive a warranty repair.
3. Scope of Service
The price of the delivered product does not include costs incurred in association with program
generation, dispatch of technician, etc. Therefore, a separate fee will be chargeable in the following
cases even during the warranty period:
• Guidance on installation/adjustment and witnessing of test operation
• Maintenance/inspection
• Technical guidance and training on operation, wiring method, etc.
• Technical guidance and training regarding programs, such as program generation
• Other services and operations where IAI finds a need to charge a separate fee