Technical support, T (see – Rockwell Automation 20Y PowerFlex Active Front End User Manual

Page 124

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Rockwell Automation Publication 20Y-UM001E-EN-P - July 2014

Chapter 5

Troubleshooting

Figure 41 - AFE Fault Handling Sequence Troubleshooting Diagram

Technical Support

When contacting Technical Support, be prepared to provide this information:

Order number

Product catalog number and drives series number (if applicable)

Product serial number

Firmware revision level (verified using parameter 033 [Control SW Ver])

Most recent fault code

Your application

The data contained in the following parameters helps in initial troubleshooting
of a faulted drive. You can use the table below to record the data provided for
each listed parameter.

Stop the AFE

Fault active

Fault acknowledge

Fault acknowledge

Is Input Contactor

or circuit breaker

open?

Yes

No

No

Input Contactor or

circuit breaker open

Input Contactor or

circuit breaker closed

AFE Running

New Run

Command

Edge?

Yes

Parameter

Name

Description

Recorded Parameter Data

104

Fault Frequency

Captures and displays the AC line frequency at time of last fault.

105

Fault Total Curr

Captures and displays the DC bus amps at time of last fault.

106

Fault Bus Volts

Captures and displays the DC bus voltage at time of last fault.

107

Fault Temp

Captures and displays the heatsink temperature at time of last fault.

108

Status 1 @ Fault

Captures and displays [Cnvrtr Status 1] bit pattern at time of last fault.

109

Status 2 @ Fault

Captures and displays [Cnvrtr Status 2] bit pattern at time of last fault.

110

Alarm 1 @ Fault

Captures and displays [Cnvrtr Alarm 1] bit pattern at time of last fault.

111

Alarm 2 @ Fault

Captures and displays [Cnvrtr Alarm 2] bit pattern at time of last fault.

124

Fault 1 Code

Displays a code that represents the fault that tripped the AFE. The codes will appear in these
parameters in the order they occur ([Fault 1 Code] equals the most recent fault).

126

Fault 2 Code

128

Fault 3 Code

130

Fault 4 Code

125

Fault 1 Time

Displays the time between initial unit power up and the occurrence of the associated trip
fault. Can be compared to [Power Up Marker] for the time from the most recent power up.
[Fault x Time] - [Power Up Marker] = Time difference to the most recent power up. A
negative value indicates fault occurred before most recent power up. A positive value
indicates fault occurred after most recent power up. Time stamp of the fault occurrence.

127

Fault 2 Time

129

Fault 3 Time

131

Fault 4 Time

137-140

Alarm Code 1-4

Displays a code that represents a converter alarm. The codes will appear in the order they
occur ([Alarm 1 Code] = the most recent alarm). A time stamp is not available with alarms.

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