Interlogix NX-6V2 Rev C Installation Manual User Manual

Page 55

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Chapter 3: Reporting codes

NX-6V2 Control Panel Installation Manual

51

3. The backup battery is shorted internally or is defective. Remove the battery. If

the overcurrent disappears, install a new battery.

The Fire LED is flashing.

Press *, 7. This clears most trouble conditions and resets the smoke detectors.

The control panel is in communication fail.

Try to make the control panel complete a communication with the central station
receiver. If communication between the control panel and the central station is
not successful:

1. Check the programming in Locations 0, 1, and 2.

2. Power down the control panel.

3. Remove both AC power and the battery.

4. Power up the control panel, AC first.

5. Reattach the battery.

6. Try sending a signal again.

The keypad shows lost zones.

This condition is usually caused by wireless zones not checking in with the panel.
Delete the zone and relearn it.
Go to Location 200 in the receiver (Location 400 in the NX-148-RF) to see what
the signal strength is as the transmitter learned. if the number shown is less than
6, relocate the transmitter or receiver for better reception.

The control panel does not try to dial the central station phone number.

Make sure there is a reporting format entered in Location 2. Make sure the
incoming dial tone is on the R and T terminals of the panel.

The customer has Voice Over IP phone service (VoIP) and the panel tries to
dial, but no signals are received at the central station.

Try sending with the SIA communication format.
Use an alternative form of communication, such as cell service, alarm.com, or
TCP/IP monitoring.

The panel is not dialing in DTMF.

In Location 0, enter 15 before the phone number (for example: 15, 1, 8, 0, 0, 5, 5,
5, 1, 2, 1, 2).

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