Typographic conventions, Related verilink documents, Customer service and technical support – Verilink WANsuite 7205 (34-00317.B) Product Manual User Manual

Page 12: Support from your network supplier, Support from verilink

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W A N s u i t e 7 2 0 5

Appendix B, "SNMP Agent"

This appendix defines which Management

Information Base (MIB) files are supported by the WANsuite 7205 SNMP
agent. In addition, instructions are provided for loading these MIB files into
most SNMP management stations.

Typographic Conventions

The following table lists the conventions used throughout this guide.

Related Verilink Documents

The Verilink manual AS2000, The Basics provides general information about
Verilink products and may be referred to for assistance:

Customer Service and Technical Support

Verilink provides easy access to customer support information through a
variety of services. This section describes these services.

Support from Your Network Supplier

If assistance is required, contact your network supplier. Many suppliers are
authorized Verilink service partners who are qualified to provide a variety of
services, including network planning, installation, hardware maintenance,
application training, and support services. When you contact your network
supplier for assistance, have the following information ready:

Diagnostic error messages

A list of system hardware and software, including revision levels

Details about recent configuration changes, if applicable

Support from Verilink

If you are unable to receive support from your network supplier or want to
contact us directly, Verilink offers worldwide customer support by telephone,
e-mail, and through Verilink’s Internet Web site.

Convention

Description

A Notice calls attentions to important features or instructions.

A Caution alerts you to serious risk of data loss or other results that
may cause you or the unit trouble if the warning is not heeded.

A Warning alerts you to the risk of serious damage to the unit or
injury and possible death to the end user.

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