TA Triumph-Adler P-3020 MFP - Manual (Page 393)

10
10-3
Troubleshooting
Printouts are dirty. Is the platen or the document
processor dirty? Clean the platen or the document
processor. 9-2
Printouts are fuzzy. Is the machine being used in
very humid conditions? Use in a location that has suitable
humidity. —
Images are skewed. Are the originals placed
correctly? When placing originals on the
platen, align them with the slit
glass. 2-59
When placing originals in the
document processor, align the
original width guides securely
before placing the originals. 2-60
Is the paper loaded
correctly? Check the position of the paper
width guides. 2-60
Cannot feed originals. Are the originals placed
correctly? When placing originals in the
document processor, align the
original width guides securely
before placing the originals. 2-60
Paper often jams. Is the paper loaded
correctly? Load the paper correctly. 2-46
Is the paper of the supported
type? Is it in good condition? Remove the paper, turn it over, and
reload it. 2-46
Is the paper curled, folded or
wrinkled? Replace the paper with new paper. 2-46
Are there any loose scraps or
jammed paper in the
machine? Remove any jammed paper. 10-13
Printouts are wrinkled
or curled. Is the paper damp? Replace the paper with new paper. 2-46
Cannot print. Is the machine plugged in? Plug the power cord into an AC
outlet. —
Is the machine powered on? Turn on the power switch. 2-6
Is the printer cable
connected? Connect the correct printer cable
securely. 2-5
Was the machine powered
on before the printer cable
was connected? Power on the machine after
connecting the printer cable. 2-5
2-6
Is the print job paused? Press [Resume] (the Left Select
key) to resume printing. 7-19
Is the error message
displayed? Follow the corresponding
procedure. 10-6
Documents are
printed improperly. Are the application software
settings at the PC set
properly? Check that the printing system
driver and application software
settings are set properly. —
Symptom Check Points Corrective Actions
Reference
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