HP 2000CP 2500CP User Manual

Page 20

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1-8

Troubleshooting

HP DesignJet CP Series Printers

Have you Performed the Necessary Service Calibrations?

Is the printer calibrated correctly after replacing a component? Refer to the
table below to determine when a calibration is required. For information on
the Service Calibrations and how to use them

' Chapter 5.

REMEMBER THAT CERTAIN CALIBRATIONS ARE REQUIRED

EVEN IF AN ASSEMBLY HAS BEEN DISASSEMBLED TO GAIN

ACCESS TO ANOTHER ASSEMBLY OR COMPONENT.

When Re uired

Calibrations To Be Done

When Required

C01

C02

C03

C05

C06

C07

C08

C09

C10

Electronics Module is
replaced

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Carriage is disassembled or
replaced

Yes

Yes

Yes

Yes

Yes

Yes

Yes

No

No

Refill Assembly is
disassembled or replaced

No

Yes

No

Yes

No

Yes

No

No

No

X-axis Assembly is
disassembled or replaced

No

No

No

No

No

No

Yes

No

No

Drive Roller is
disassembled or replaced

No

No

No

No

No

No

Yes

No

No

Banding Problem

No

No

Yes

Yes

Yes

No

Yes

No

No

Edge Detect Problem

No

No

Yes

No

No

No

No

No

No

Misalignment between
Colors

No

No

Yes

Yes

Yes

No

Yes

No

No

Color Accuracy Problem

No

No

Yes

No

No

Yes

No

No

No

Nozzles Out or Misdirected

No

No

No

No

Yes

No

No

No

No

What can I do to Solve Image Quality Problems?

Whenever an Image Quality problem appears, it is advisable to print the
Image Quality Print to help diagnose the problem. The Image Quality Print
will help you differentiate between possible printhead errors and other
problems such as incorrect front-panel selection, driver or RIP configuration
or mechanical problems. For information on solving Image Quality
problems

' Chapter 6.

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