HP 2000CP 2500CP User Manual

Page 45

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2-10

System Error Codes

HP DesignJet CP Series Printers

System Error:

010035 0XABCDEF

Problem Description: One of the Stepper Motors has failed.

Error data (0XABCDEF):
If the value of each letter is 0, then the component
is OK. If the value of each letter is different
from 0
then the component has failed.
X

³ Electronics signal failed (ignore other values).

A

³ Elevator Stepper Motor Failed.

B

³ Refill Stepper Motor Failed.

C

³ Primer Stepper Motor Failed.

D

³ Service station (Z-axis) Stepper Motor

Failed.
E

³ Service station (X-axis) Stepper Motor

Failed.
F

³ Bail Stepper Motor Failed.

Corrective Action:

Try the following:
D If the Error is related to the Electronic Signal

(X is not 0) then replace the Electronics
Module

' Page 8-6.

D Make sure that the Refill Interconnect Cable

and the Service Station Interconnect Cable are
correctly connected to the Electronics Module.

D Make sure that the failed Stepper Motor is

connected correctly.

D If the Error is related to the Bail Stepper

Motor, Elevator Stepper Motor or the Refill
Stepper Motor then:
S Replace the Refill interconnect cable '

Page 8-87.

S Replace the Refill interconnect PCA '

Page 8-64.

D If the Error is related to the Primer or the Service

Station Stepper Motors then replace the Service
Station Interconnect cable

' Page 8-87.

D If the Error is related to the Elevator Stepper

Motor then replace the Elevator Assembly

'

Page 8-52.

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