HP 2000CP 2500CP - Manual (Page 47)

2-12 System Error Codes HP DesignJet CP Series Printers
S Replace the Electronics Module ' page 8-6.
Only replace one component at a time and
check if the error has gone before replacing
another component. Using this procedure
you will be able to determine exactly which
component failed.
System Error: 010036 0000XX00
Problem Description: A short circuit in the Y/X-axis or ANY stepper
motor. This short circuit is causing some of the
fuses in the Electronics Module to burn.
Error data:
00000800
³ Problem with the Y-axis.
00001000
³ Problem with the X-axis.
Corrective Action: Try the following:
D Check which stepper motor has failed by
measuring the resistance values of the
connectors. Make sure that you check the
resistance between pins 1-3 and 4-6. If any of
the stepper motors are burnt, you will get a
value of
X0-5 ohms. ONCE YOU HAVE
IDENTIFIED THE FAILING MOTOR YOU
MUST REPLACE THE FAILING MOTOR
ASSEMBLY AND THE ELECTRONICS
MODULE TOGETHER AT THE SAME
TIME TO SOLVE THE PROBLEM. IF YOU
INSTALL A NEW ELECTRONICS
MODULE WITHOUT REPLACING THE
FAILING MOTOR, THE ELECTRONICS
MODULE WILL BE BURNED AGAIN.
Stepper Motor Resistance (ohms)
Bail 120
 20%
Refill 200
 20%
Service Station (X-
axis)
54.4
 20%
Service Station (Z-
axis)
50
 20%