Troubleshoot problems – Abbott Freestyle PRT03831-xxx User Manual
Page 111
OVER
Troubleshoot problems
The problems you can troubleshoot in this Section are listed below and are arranged in the
order of appearance.
Receiver
•
The receiver will not turn on.
•
The blood glucose test won’t start after you apply a sample.
•
Unexpected characters on the receiver display screen, unusual or unexpected receiver
screen appearance.
•
There is no glucose value on the screen.
Sensor Insertion
•
There is skin irritation at the sensor insertion site.
•
The sensor support mount is not sticking to your skin.
•
Discomfort when inserting the sensor.
•
The system does not recognize a new sensor after attaching the transmitter to the sensor
support mount.
Note: Also see Appendix A on Site Maintenance.
Receiver and Transmitter
Connection
•
You are not sure whether your receiver and transmitter are connected.
Calibration
•
The receiver does not prompt you to do a BG test for calibration.
Section 10
101
Respond to Alarms, Errors, and Problems