Compatibility – Jeppesen JeppView 3 User Manual
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Troubleshooting and Getting Help
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The problem may be your printer driver. Locate the printer manufacturer’s Internet
site and check to see if you have the latest driver. There may be more than one
available. (Often the choices are PCL5, PCL6, and/or Postscript.) Usually, Postscript
is the best option, but it varies among printers.
I have a duplex printer, but can’t print both sides from JeppView.
JeppView automatically sets your printer to duplex mode when you select Print on
Both Sides. This only works if the printer has duplex capability and the print driver
is set up to reflect your printer's capabilities.
To check this, in the Print dialog box, click Printer Setup and then make sure
duplex mode is available and selected. If duplex mode, or something like it, is not
available, open the printer control panel and make certain that your printer driver is
configured to print in duplex mode. If this does not solve the problem,
Why is the chart displayed in the Enroute Charts View page not the same
that I print? The extent of the area printed does not match the extent of the
area depicted in the Enroute Charts View.
When you print an enroute chart (using the Print button on the Chart toolbar or by
clicking File > Print > Print Enroute Chart) the center and scale of the printed
view is identical to the center and scale of the display. The printed page, however,
typically covers more square inches than the enroute display on the screen. Thus,
the coverage of the printed page is somewhat larger than what is on the screen.
The scale of the printed chart might also be different from the onscreen view, and
the decluttering mechanism changes which chart elements are shown. In this case,
zoom the screen to a scale similar to that being printed, and use the Preferences
toolbar to match the chart elements in view.
Compatibility
Does JeppView work on Windows CE? Can I view JeppView charts on my
Windows CE/Palm?
No, however, JeppView is compatible with some of the eReaders (SOLIDFX, Kindle,
and so on).
Does JeppView work on a tablet PC?
Yes.
Does JeppView work on a Macintosh?
No, the program only operates under Windows. There are software packages (for
example, Boot Camp, Virtual PC, and so on) that provide a Windows interface for
Apple Macintosh computers. Jeppesen does not support Virtual PC, but we have
reports indicating that the programs work together.