Known issues – Keri Systems Doors.NET Manual User Manual

Page 24

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Doors.NET Reference Manual

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If you deleted an elevator controller from the hardware tree before deleting elevator
access groups, you could not remove the elevator access groups from the access
group list.

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A new communication channel for a controller is only created if a unique IP
address is provided and controller/channel is enabled.

ASSA Gateway:

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Corrected an issue when adding a new access group. The ASSA gateway
required a restart to accept the access group. A restart when adding an access
group is no longer needed.

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Added new message types to increase the reporting ability of ASSA hardware
events.

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Added a Lock/Unlock feature for ASSA IP locks. This feature is enabled only when
the lockset is set to Always Connect.

Archive Service

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Made the maximum database size variable based on the SQL revision: SQL 2008
R2 and higher allows a maximum database size of 10 GB, SQL 2008 and lower
allows a maximum database size of 4 GB.

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Changed the decision to archive to being based on either of two criteria: the data-
base size in MB or the maximum number of days to keep records in the message
table.

Time and Attendance

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Added new access granted event codes to accommodate ASSA and Ingersoll
Rand wireless and IP lock products.

Known Issues

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The recent Doors.NET v3.5.1.18 release includes a number of PXL gateway
changes that improve data throughput speed between master controller and host
computer. As a part of this release a body of network characterization work was per-
formed and optimum values were determined for controller timeout and network
timeout. These new values are implemented as part of a new PXL installation.
However, they are not updated if a software upgrade is performed from Doors.NET
software revisions prior to v3.5.1.18. This results in increasing network com-
munication degradation as the number of master controllers increases. To correct
this issue the Controller Timeout and Network Timeout values must be changed to
the optimum values. Refer to the

Set PXL Network Timeout Settings

section for

information on how to make these changes.

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