Problem troubleshooting suggestion, Configuration manager program – ATL Telecom AM30 User Manual

Page 164

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164

ATL Telecom User Guide
AM30

Problem

Troubleshooting Suggestion

5). Or, configure the PC to accept an address
assigned by another device (see the Quick Sta
Part 2). The default configuration includes a
NAT rule for all dynamically assigned address
within a predefined pool (see the instructions in
Chapter 0 to view the address pool).

rt,

es

My LAN PCs cannot

Verif

cified on

ng

display web pages on
the Internet.

y that the DNS server IP address spe

the PCs is correct for your ISP, as discussed in the
item above. If you specified that the DNS server be
assigned dynamically from a server, then verify with
your ISP that the address configured on the
ROUTER is correct, then You can use the pi
utility, discussed on page 165, to test connectivity
with your ISP’s DNS server.

Configuration Manager Program

I forgot/lost my

If you have not chang

Configuration M
user ID or password.

anager

ed the password from the

o the

y

default, try using “root” as both the user ID and
password. Otherwise, you can reset the device t
default configuration by pressing the Reset button on
the back panel of the device three times (using a
pointed object such as a pen tip). Then, type the
default User ID and password shown above.
WARNING: Resetting the device removes an
custom settings and returns all settings to their
default values.

I cannot access the

er

ity, discussed in the following

nicate

ling.

erify that you are using Internet Explorer v5.0 or later,

pport

efined as being on

Configuration Manag
program from your
browser.

Use the ping util
section, to check whether your PC can commu
with the ROUTER’s LAN IP address (by default
192.168.1.1). If it cannot, check the Ethernet cab

V
or Netscape Navigator v6.1 or later. Support for
Javascript® must be enabled in your browser. Su
for Java® may also be required.
Verify that the PC’s IP address is d
the same subnet as the IP address assigned to the LAN
port on the ROUTER.

My changes to

anager

mit function after any changes.

Configuration M
are not being retained.

Be sure to use the Com
This function is described on page 40.

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