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Contents
1 UCHM Overview ······················································································································································ 1
Features ·············································································································································································· 1
Homepage walkaround ···················································································································································· 1
Functions ············································································································································································ 2
Resource management ············································································································································· 2
Network real-time monitoring ································································································································· 2
Network health status display ································································································································· 3
2 Quick start ································································································································································· 4
UCHM service flow ··························································································································································· 4
Prerequisites ······························································································································································ 4
Importing Lync servers and PSTN gateways ········································································································· 4
Setting QoE database access parameters ············································································································· 5
Adding a test tunnel ················································································································································· 5
Configuring global parameters ······························································································································· 6
Maintaining Lync networks ······································································································································ 6
UCHM navigation menu ·················································································································································· 6
Common operations ························································································································································· 7
Sorting a list ······························································································································································ 7
Navigating a list ······················································································································································· 8
3 Using At a Glance ···················································································································································· 9
Accessing the At a Glance page ···································································································································· 9
Lync service health overview ············································································································································ 9
Configuring monitored resources in UCHM ·········································································································· 9
Viewing the health status of the Lync network ···································································································· 10
Lync application overview ···································································································································· 11
Lync server overview ············································································································································· 12
Network overview ················································································································································· 15
Lync topology ································································································································································· 18
Resource view ································································································································································· 19
Call view ········································································································································································· 19
Top 5 Devices with Most Lync Alarms ························································································································· 20
Lync QoS Evaluation for the Last 24 Hours ················································································································· 21
4 Managing the Lync topology ································································································································· 23
Accessing the Lync topology page ······························································································································· 23
Using the topology toolbar and right-click menu ········································································································ 23
Managing the inter-site topology ································································································································· 25
Viewing site details ··············································································································································· 25
Locking or unlocking a site ··································································································································· 26
Viewing link details ··············································································································································· 26
Configuring a link ················································································································································· 27
Managing an intra-site topology ·································································································································· 28
Accessing an intra-site topology page ················································································································ 28
Managing a Lync Server ······································································································································ 29
Viewing an intra-site topology ····························································································································· 30
Viewing Lync Server pool details ························································································································· 30
Opening a Lync Server pool ································································································································ 30
Using extended Lync topology functions ····················································································································· 31
