ProSoft Technology 5201-DFNT-104S - Manual (Page 91)

Diagnostics and Troubleshooting 104S v2 ♦ ProLinx Gateway
Protocol Manual (Firmware v2.xx)
ProSoft Technology, Inc.
Page 91 of 157
March 19, 2010
4 Diagnostics and Troubleshooting
In This Chapter
The Configuration/Debug Menu ............................................................ 91
LED Indicators ..................................................................................... 104
There are two ways to troubleshoot ProLinx gateways: LEDs located on the front
of the gateway and a Debug port that provides a view into the gateway's internal
database.
4.1 The Configuration/Debug Menu
The Configuration and Debug menu for this gateway is arranged as a tree
structure, with the Main Menu at the top of the tree, and one or more sub-menus
for each menu command. The first menu you see when you connect to the
gateway is the Main menu.
Because this is a text-based menu system, you enter commands by typing the
command letter from your computer keyboard in the diagnostic window in
ProSoft Configuration Builder (PCB). The gateway does not respond to mouse
movements or clicks. The command executes as soon as you press the
command letter — you do not need to press [E
NTER ]. When you type a command
letter, a new screen will be displayed in your terminal application.
4.1.1 Required Hardware
You can connect directly from your computer’s serial port to the serial port on the
gateway to view configuration information, perform maintenance, and send or
receive configuration files.
ProSoft Technology recommends the following minimum hardware to connect
your computer to the gateway:
80486 based processor (Pentium preferred)
1 megabyte of memory
At least one UART hardware-based serial communications port available.
USB-based virtual UART systems (USB to serial port adapters) often do not
function reliably, especially during binary file transfers, such as when
uploading/downloading configuration files or gateway firmware upgrades.