FARGO electronic C16 - Manual (Page 218)

RESTRICTED USE ONLY Fargo Electronics, Inc.
Persona C16 Card Printer Service Manual (Rev. 5.0) 209
Section 9: Fargo Technical Support
The purpose of this section to provide the User with an efficient, step-by-step procedure to
be used when contacting Fargo Technical Support as needed for this Card Printer.
Contacting Fargo Technical Support
Step Procedure
1 Read the suggested Sections of the Technical Service and Maintenance Manual in
order to troubleshoot a C16 Card Printer.
As needed, contact the Fargo Technical Support Group by phone at
(952) 941-0050 or by fax at (952) 941-1852 for additional, technical assistance.
OR
Contact Fargo Technical Support via the Web:
http://www.fargo.com/tech_support/contact_tech_support.asp
2 Position a phone near the Printer and Computer so Fargo technicians can help to
help troubleshoot the Printer(s).
3 Please have a self-test and a sample card ready when calling Fargo Technical
Support.