Communications errors, Resolving the communication errors – FARGO electronic C16 User Manual

Page 34

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Fargo Electronics, Inc.

Persona C16 Card Printer Service Manual (Rev. 5.0)

25

Communications Errors

Resolving the Communication Errors

Symptom(s): Incorrect output, communications error on PC or Printer, stalling, no response
from Printer, no job printed, “paper out” error.

Step Procedure

1

Confirm that the system meets the minimum requirements, as shown here:

IBM-PC or compatible.

Windows 95/98/ME/NT/2000/XP Pentium

class 133 MHz computer with 32

MB of RAM or higher

200 MB free hard disk space or higher

ECP parallel port with DMA access

2

Confirm the correct installation of the Printer Driver.

a. Close the software program and check the Printer Driver.

b. Reboot the computer.

Caution: Make sure the Printer Driver is installed correctly.

c. Be sure the correct Setup options within the Printer Driver are selected.

d. Confirm that the Driver is current by checking at:

www.fargo.com

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