Resolving the ribbon error/out error message, E 40, Resolving the ribbon error / out error message – FARGO electronic C16 User Manual

Page 49

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RESTRICTED USE ONLY

Fargo Electronics, Inc.

Persona C16 Card Printer Service Manual (Rev. 5.0)

40

Resolving the Ribbon Error/Out Error Message

Symptom: A Ribbon Error/Out message is displayed on the LCD

Step Procedure

1

Calibrate the Ribbon Sensor.

a. Reset the Printer to clear any Error Messages by removing Power and

reapplying.

b. From the Computer, open the Printer control panel.

If using Windows 95/98/ME, right click on the C11_C16 Card Printer Icon
and select Properties.

If using Windows NT 4.0, right click on the C11_C16 Card Printer and
select Document Defaults.

If using Windows 2000/XP, right click on the C11_C16 Card Printer and
select Printing Preferences.

c. Click the Calibrate tab.
d. Click on the Sensors button. (See the next page.)

e. Remove the Ribbon and close the top cover.
f. Click

on

the

Send button for a Ribbon Sensor Calibration.

g. Verify that the Printer should then beep twice.

h. If the Printer does not beep twice, see

Communications Errors

in Section 2,

page 22.

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