Troubleshooting – Hach-Lange DR 6000 User Manual User Manual
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Troubleshooting
No valid data for these parameters!
Data analysis not possible, no
measurement data
Change the selection.
No valid data found!
View Data not possible in data log
Change the selection.
No help function present.
No measurement data present!
Data analysis settings cannot be
configured without measurement data.
Change the selection.
Control range not reached!
Data analysis limits not reached
This is a warning notice. The control
limit set was not reached.
Control range exceeded!
Data analysis limits exceeded.
This is a warning notice. The control
limit was exceeded.
Concentration too high!
Calculated concentration is higher than
999999
Dilute sample and measure again
Over measuring range
The measured absorbance is above the
calibration range of the test
Dilute sample and measure again
Under measuring range
The measured absorbance is below the
calibration range of the test
If possible, select a test with a lower
reading range or use a cuvette with a
longer path length
Possible interference by:
Interference Check
The analysis is possibly erroneous due
to interferences.
Possible interference from:
Interference Check
The analysis is possibly erroneous due
to interferences.
Next service is due!
Contact technical support for an
inspection of the instrument. For setting
the service reminder, refer to
Negative result!
The calculated result is negative
Check concentration of sample
Unstable lighting conditions!
Avoid direct sunlight at the measuring
location.
System check incorrect!
Measurement of air values failed
Switch the instrument off and then back
on again. If the system check is not
successful, contact technical support.
Temperature too high.
Measurement not possible!
Switch of the instrument and allow it to
cool for a few minutes. If necessary,
move it to a cooler place.
Update errors
An error occurred when uploading
the instrument data.
Start the procedure again or contact
technical support.
An error occurred when reading from
the USB memory stick.
Start the procedure again or contact
technical support.
An error occurred when writing to the
USB memory stick.
Start the procedure again or contact
technical support.
Please check on the current update
file.
Error during update.
Check the USB memory stick.
Please contact Customer Service.
Error during update.
Please insert the USB memory stick.
Insert a USB memory stick into a USB A
port on the instrument.
File for instrument update missing.
Error during update.
Check the USB memory stick.
Error displayed
Cause
Resolution