Luminex xPONENT for MAGPIX 4.2 - Manual (Page 134)

Use this tab to create a support file that you can send to Luminex Technical Support. To
include batch information in the support file, use the Include Batch Information button and
the Select Batch table.
• Include Batch Information - Select this to include batch infromation with the support file.
It actives the Select Batch table.
• Select Batch - This table includes columns for the following information about a batch:
• Name
• Protocol
• Protocol Version
• Date - Click the arrowhead to sort the batches by date, ascending or descending.
• Status
• Support - Click this button to launch the Support Utility.
Sending a Support.zip File
1. If you want to include a batch file, select it and check Include Batch Information.
2. Press Support. The Support Utility launches.
Maintenance Page
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