HP INTEGRITY RX3600 - Manual (Page 118)

server. Error messages are displayed on local and remote consoles. System history (console,
event, and history logs) is available through the iLO 2 MP, and is accessed through the console.
Additional information about troubleshooting is available in the HP Integrity rx3600 User Service
Guide included on the CD provided with the server.
Offline troubleshooting programs are available on the resource CD that is shipped with the HP
server. To troubleshoot the server, you must be familiar with the Offline Diagnostics Environment
(ODE) which runs in the Extensible Firmware Interface (EFI). Descriptions and user information
about offline troubleshooting tools are available at:
http://www.docs.hp.com
The offline tools are available for downloading at:
http://www.software.hp.com .
Troubleshooting Using the Server Power Button
The server power button on the front panel operates differently depending on how long the
button is held in, and on what the system is doing when the button is pressed. You must be
aware of its uses to properly troubleshoot the system.
Table 3-18 describes what happens when the server is at EFI, and you press the power button.
Table 3-18 Server Power Button Functions When Server is On
Reaction Action
System power turns off immediately at EFI Shell (hard power off).
System powers off when OS is running (software controlled power off) Push power button and hold
1-3 seconds
System power turns off immediately with EFI or OS running (hard power off). Push power button and hold 5
seconds or longer
If the server is off, and power is not connected to server power supplies, pressing the power
button has no effect.
If the server is off, and power is connected to server power supplies, the front panel power LED
blinks at a 1 Hz rate. In this state, standby power is available to server circuits, but main power
is off.
Table 3-19 describes what happens when the server is off, and you press the power button.
Table 3-19 Server Power Button Functions When Server is Off
Reaction Action
System power turns on. 1-3 seconds
Server Does Not Power On
The server power button on the front panel operates differently depending on how long the
button is held in, and on what the system is doing when the button is pressed. You must be
aware of its uses to properly troubleshoot the system.
NOTE: If the server is off, and power is not connected to server power supplies, pressing the
power button has no effect.
Power problems during installation are usually related to the installation process. If the server
does not power on, check the LED indicators on the power supply.
118 Installing the System