HP INTEGRITY RX3600 User Manual
Page 145
Table 5-3 Basic Entry Class Troubleshooting (continued)
Action
Condition
Step
Nothing may be logged for this condition (system health is off,
internal health is steady green, external health is steady green, and
power is steady green).
1. Examine the state of the three LEDs, located in the back left corner
of the chassis, visible through the perforations in the chassis.
Server (logic and system firmware) stages are tracked by the PDH
FPGA, using these three LEDs . See
for information.
2. Examine the iLO 2 MP logs for entries related to processors,
processor power modules (PPMs), shared memory, and core I/O
devices. See
“Errors and Reading Error Logs” (page 154)
for
information.
The problem is fixed when the EFI menu appears on the system
console, and system firmware booting completes.
Cannot see the EFI prompt on
the system console, and front
panel LEDs indicate that the
server is either booting or
running the OS.
4b
Nothing may be logged for this condition (system health is off,
internal health is steady green, external health is steady green, and
power is steady green).
1. Examine the boot device to determine if it is plugged into its drive
bay properly.
2. Examine the drive cabling for any problems.
3. Examine the boot path settings.
4. Examine the iLO 2 MP logs for entries related to processors,
processor power modules (PPMs), shared memory, and core I/O
devices. See
“Errors and Reading Error Logs” (page 154)
for
information.
The problem is fixed when all boot devices are found.
Cannot find a boot disk or
removable media drive.
4c
Nothing is logged for this condition (system health is off, internal
health is steady green, external health is steady green, and power
is steady green).
1. Examine the LED next to each RAID connector. If this LED is
either steady amber or steady red, it indicates the RAID drives
are degraded or corrupted, respectively.
2. Replace the RAID HBA.
The problem is fixed when all of these LEDs remain off after the
next power on.
RAID channel redundancy
failures.
4d
Front panel LEDs indicate that the server’s power is turned on, and
that the server is either booting or running the OS.
Nothing may be logged for this condition (system health is steady
green, internal health is steady green, external health is steady green,
power is steady green).
1. Examine the iLO 2 MP logs for entries related to processors,
processor power modules (PPMs), shared memory, and core I/O
devices. See
“Errors and Reading Error Logs” (page 154)
for
information.
NOTE:
Be sure to check the console settings from the Boot Manager
for your OS.
The problem is fixed when the OS prompt appears on the system
console.
Cannot see the OS prompt on the
system console.
5
Methodology
145