Troubleshooting the server interface, Environment, Reporting your problems to hp – HP INTEGRITY RX3600 User Manual
Page 175: Environment reporting your problems to hp, Rx3600 environmental specifications
integrated remote console feature for redirecting the VGA is only supported on the Windows
OS.
For instance, by default HP-UX is configured to use text/serial as a console, using the iLO 2 MP
as its console device. The iLO 2 MP provides this text/serial console through the iLO 2 MP LAN,
and through the RS-232 console RS-232 port on the core I/O board. The primary console device
used by any OS can be set in the EFI interfaces. For instance, Linux can be set to use a text/serial
console, using the iLO 2 MP as its console device. Windows can be set to operate properly in
headless mode, with the iLO 2 MP as its headless console device, and the VGA as its graphics
console.
Troubleshooting the Server Interface
RS-232 connection: A dumb terminal or PC running terminal emulation software is attached to
the iLO 2 MP local port and does not respond to a Control-B CR key sequence and the terminal
is running 9600 baud, 8 data bits, and is ONLINE. The solution is that the iLO 2 MP is not
operational or functional. Examine the following LEDs:
•
iLO 2 MP heartbeat LED
•
BMC heartbeat LED
Replace the core I/O board FRU if both heartbeat LEDs are not flashing green. If both heartbeat
LEDs are off, check the power supplies, midplane board FRU, and I/O backplane board FRU.
LAN Connection Problems: See
. To locate these LEDs, see
“Management Subsystem ” (page 170)
.
Environment
Ambient intake air temperature is often different from ambient room temperature. Measure the
operating temperature and humidity directly in front of the cabinet cooling air intakes in addition
to ambient room conditions.
Within the server, temperature sensors report chassis temperature to the BMC. The BMC controls
fan speed, based on this information.
Temperature sensors are found on the display panel, where a thermal sensor detects the ambient
room temperature. This sensor’s reading is the main parameter used to regulate fan speed under
normal conditions.
provides environmental specifications for rx3600 servers.
Table 5-32 rx3600 Environmental Specifications
Non-Operating Range
Maximum Rate of
Change
Recommended
Operating Range
Operating Range
Parameter
-40 degrees to +70
degrees C
10 degrees C/hr.
with tape; 20 degrees
C/hr. without tape
20-25 degrees C (up to
5000 feet)
5-35 degrees C (up to
5000 feet)
Temperature
30% per hour
noncondensing
40-60% at 35 degrees C
noncondensing
15-80% at 35 degrees C
noncondensing
Relative humidity
Reporting Your Problems to HP
HP customer care can help you solve server problems and, if necessary, initiate appropriate
service procedures.
Support is available on the Web and by phone.
For information on contacting the HP IT Resource Center (ITRC) near you, go to:
Environment
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