HP INTEGRITY RX3600 User Manual
Page 144
Table 5-3 Basic Entry Class Troubleshooting (continued)
Action
Condition
Step
A warning or critical failure was detected and logged, while booting
or running system firmware (system health is flashing amber,
internal health is flashing amber, external health is steady green,
and power is steady green).
1. Check the Diagnostic LED panel to identify the failed or faulty
internal FRU. See
“Troubleshooting Tools” (page 147)
for
information.
The problem is fixed when a redundant, internal FRU is replaced,
the iLO 2 MP logs are read, and the front panel LED states are as
follows: system health is off, internal health is steady green, external
health is steady green, and power is steady green.
Both front panel system health
LED and internal health LED are
flashing amber.
3a
A fatal fault was detected and logged, while booting or running
system firmware (system health is flashing red, internal health is
flashing amber, external health is steady green, and power is steady
green).
1. Check the Diagnostic LED panel to identify the failed or faulty
internal FRU. See
“Troubleshooting Tools” (page 147)
for
information.
The problem is fixed when a redundant, internal FRU is replaced,
the iLO 2 MP logs are read, and the front panel LED states are as
follows: system health is off, internal health is steady green, external
health is steady green, and power is steady green.
Front panel system health LED
is flashing red and internal
health LED is flashing amber.
3b
Front panel LEDs indicate that the server is either booting or running
system firmware, or is booting or running the OS (system health is
off/steady green, internal health is steady green, external health is
steady green, and power is steady green).
Nothing may be logged for this condition.
1. Check the console cables and console configuration.
2. Examine the iLO 2 MP heartbeat LED. If the LED is off, the iLO
2 MP is not operational; if the LED is flashing amber, a ROM
error exists.
3. Reset the iLO 2 MP using the pinhole reset button on the core
I/O card.
4. If the iLO 2 MP reset does not fix the problem, replace the core
I/O FRU board. See
“Management Subsystem ” (page 170)
for
information.
The problem is fixed when the iLO 2 MP heartbeat LED and the
system health LED are steady green.
Cannot see the iLO 2 MP prompt
on the system console -- server
power is off/on.
4a
Nothing may be logged for this condition (Note: if the iLO 2 MP is
off, the system health will be off as well).
1. Verify that the proper terminal type is set. Supported settings are
hpterm, VT100+ (default), and VTUTF8.
2. Verify that the RS232C configuration matches between the server
and the local console or modem. See
for information.
3. Look for loose, damaged, or disconnected power and signal cables
on the I/O backplane FRU.
The problem is fixed when the MP Main Menu appears on the system
console, and the system health is steady green.
Still no iLO 2 MP prompt on
system console, and front panel
LEDs indicate that the server is
either booting or running the OS.
144
Troubleshooting