HP INTEGRITY RX3600 - Manual (Page 143)

Table 5-3 Basic Entry Class Troubleshooting
Action Condition Step
Nothing is logged for this condition.
1. For new server installations, review the install procedures.
2. Verify that the power cords are connected to both the power
supplies and to the ac receptacles.
3. Verify that acpower, at the proper ac voltage levels, is available
to the receptacles.
4. Check the front panel connector and the cable to the rest of the
system.
5. If power button integrated LED on front panel remains off, reseat
the power supplies, replace the power cords, and replace the bulk
power supplies, in that order. See
“System Power (BPS and I/O
VRM)” (page 164) for information.
The problem is fixed when the front panel LED states are as follows:
system health is off; internal health is off; external health is off; and
power is steady amber.
Chassis appears dead -- no front
panel LEDs are on and no fans
are running. 1
A fatal fault has been detected and logged, attempting to power on
the server (system health is off, internal health is off, external health
is off, and power is steady amber).
1. Examine each power supply LEDs -- if the LED is not steady
green, replace power supply. See “System Power (BPS and I/O
VRM)” (page 164) for information.
2. Examine the iLO 2 MP logs for events related to bulk power
supplies. See “System Power (BPS and I/O VRM)” (page 164) for
information.
The problem is fixed when the BMC’s heartbeat LED is flashing
green, and the front panel LEDs are as follows: system health is off,
internal health is off, external health is off, and power is steady green.
Server does not power on after
front panel power button is
depressed for less than four
seconds.
NOTE: This step assumes BMC
is running.
2a
A warning or critical failure was detected and logged after the server
powered on (system health is flashing amber, internal health is off
/steady green, external health is flashing amber, and power is steady
green).
1. Examine each power supply LED. If any power supply LED is
not steady green, replace the power supply. See “System Power
(BPS and I/O VRM)” (page 164) for information.
The problem is fixed when the iLO 2 MP logs are read, and the front
panel LED states are as follows: system health is off, internal health
is off/ steady green, external health is steady green, and power is
steady green.
Both front panel system health
and external health LEDs are
flashing amber. 2b
A fatal fault was detected and logged after server powered on
(system health is flashing red, internal health is off/steady green,
external health is flashing amber, and power is steady green).
1. Examine each power supplyLED. If any power supply LED is
not steady green, replace that power supply. See “System Power
(BPS and I/O VRM)” (page 164) for information.
The problem is fixed when the iLO 2 MP logs are read, and the front
panel LED states are as follows: system health is off, internal health
is off/steady green, external health is steady green, power is steady
green.
Front panel system health LED
is flashing red and external
health LED is flashing amber. 2c
Methodology 143