5 troubleshooting, Initial troubleshooting steps, Table 30. troubleshooting guide – Intel SR9000MK4U User Manual

Page 175: Troubleshooting

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153

5

Troubleshooting

Initial Troubleshooting Steps

The Intel

®

Server System SR9000MK4U implements indicators to display the system

status. These are useful as a first step in identifying a problem. Begin troubleshooting by
using the table below to view symptoms and solutions. If you do not find the answer you
need in the table, continue with the information that follows the table.

Table 30. Troubleshooting Guide

Location

Symptom

Solution

Power LED

System does not power up.

All LED are turned off.

Check that the power input cable is

connected properly.

Check that the power distribution

panel/board is turned on and properly

provides AC power.

Check that the power modules are

installed properly.

Check that the power modules are

configured.

Once disconnect and reconnect the

power cable and then confirm the

symptom again.

Check that the power cable, etc.

between front panel and the main

board are connected properly.

Power Fault LED

System powers on, but then

turns off quickly. Power fault

LED (orange) is on.

Check that the power input cable is

properly connected.

Check that the power modules are

installed properly.

Check that the power modules are

configured.

General Fault LED

System powers on, but then

turns off. General fault LED

(orange) is on.

Check that the processor and MVR are

installed properly in the system.

Check that the MVR power cable is

properly connected.

Check that the processor is configured.

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