Intel SR9000MK4U User Manual

Page 177

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Intel

®

Server System SR9000MK4U Product Guide

155

Processor

System does not recognize

part of the processors that

were installed.

Check that the processor/MVR are

installed properly.

Check that the MVR power cable is

properly connected.

Check that the processor is configured.

Memory Box

Memory capacity is indicated

less than actual loaded

capacity.

Check if memory is used in Mirror

Mode (green memory box mirror LED

on).

Check that the memory box is properly

connected.

Check that the DIMM is installed

properly in the memory box.

Check that the DIMM is configured.

Memory Box

Memory Box Attention LED

(orange) is on.

Swap the memory box after confirming

the memory is in mirror mode (green

memory box mirror LED is on).

Hard Drive

Hard drive is not properly

recognized. Red hard drive

LED indicates a fault.

Check that the hard drive is installed

properly.

Check that the hard drive is configured.

Check that the SAS/SATA cable, etc.

between hard drive backplane and

main board in the system are properly

connected.

DVD Drive

DVD drive does not work.

Check that the IDE cable, etc. between

the DVD drive and main board in the

system are properly connected.

Replace the DVD-ROM drive.

Network

Network is not available for

communication.

Check that the network cable is

properly connected.

Check that the device of the network

destination is turned on.

USB Device

A connected device is not

recognized.

The front ports are USB 1.1. The rear

ports are USB 2.0.

Check that the USB device and cable

are properly connected.

Check that the USB cable, etc.

between front panel and main-board

are properly connected.

I/O Card

I/O card is not properly

recognized. Attention LED

(yellow) blinks.

Check that the I/O card is installed into

the slot properly.

Check that the variety of I/O card

corresponds to the installed slot.

Table 30. Troubleshooting Guide

Location

Symptom

Solution

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