Check message” printouts, What error messages can mean – Muratec MX-2030 User Manual

Page 379

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“Check Message” printouts

When there is a problem with your machine detects an error, it produces an error

printout headed by the words “Check Message”. This printout lists the following

information about the fax transaction:
• The resulting error code (See “Error code” next page.)
• A communications error message (See “What error messages can mean” below.)
• The TTI (or phone number) of the fax machine with which your machine had

attempted to communicate.

What error messages can mean

The error messages on Check Message printouts can mean a variety of things. Here

is a brief summary:

Error message

Possible meanings

Check condition of remote fax.

• Remote machine malfunctioned
• No “Handshake” signals from remote fax
• Wrong phone number reached

Repeat transmission.

• Poor phone line conditions
• No “Handshake” signals from remote fax
• Document misfeed or miscount
• Unable to reach remote machine after attempt-

ing specified number of redial tries

Line is busy.

• Remote machine’s line was busy
• Remote machine’s line didn’t answer

Check received documents.

• Remote confirmation signal not received from

remote fax

• Poor line conditions caused a poor image

Specified attached file(s) was not found.

• Network setting is not set up
• There is no connection to the network
• The user name or password is not entered cor-

rectly

• The folder is not shared
• The folder link is not entered correctly

Could not connect to the location.(Folder)

• Network setting is not set up correctly
• There is no connection to the network
• The user name or password is not entered cor-

rectly

• The folder is not shared or the folder is write-

protected

• The folder link is not entered correctly

Could not connect to the location.(FTP)

Please confirm the size of attached file(s)

• The attached files exceeds the limit. (Should be

within 10MB.)

Memory full.

• Remote fax’s memory is full

Dialing number is not set.

• Stored phone number failed to dial properly

Stopped.

• Someone pressed [Stop] at the remote fax in the

middle of the “Handshake”

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