Brocade resources, Getting technical help, Brocade resources getting technical help – Brocade FastIron SX Series Chassis Hardware Installation Guide User Manual
Page 9: Related publications, Additional brocade resources, Contact brocade support 24x7
Brocade Resources
Go to the Brocade website to locate related documentation for your product and additional Brocade
resources.
Related publications
You can download additional publications supporting your product from the Brocade website at
•
Adapter documentation is available on the
page. Select your platform and scroll down to the documentation section.
•
For all other products, select the Brocade product to open the individual product page, click the
Brocade product name or image to open the individual product page. The user manuals are
available in the resources module at the bottom of the page under the Documentation category.
Additional Brocade resources
. You can register at no cost to obtain a user ID
and password.
under Product Downloads.
White papers, online demonstrations, and data sheets are available through the
Getting technical help
Provides contact information for Brocade Technical Support.
For product support information and the latest information on contacting the Technical Assistance
Contact Brocade Support 24x7
Use one of the following methods to contact the Brocade Technical Assistance Center.
Online
Telephone
Preferred method of contact for non-
urgent issues:
•
•
tools
•
Required for Sev 1-Critical and Sev
2-High issues:
•
Continental US:
1-800-752-8061
•
Europe, Middle East, Africa,
and Asia Pacific: +800-AT
FIBREE (+800 28 34 27 33)
•
For areas unable to access toll
free number: +1-408-333-6061
•
are available
in many countries.
Please include:
•
Problem summary
•
Serial number
•
Installation details
•
Environment description
Brocade Resources
Brocade FastIron SX Series Chassis Hardware Installation Guide
7
53-1003092-01