Talkswitch 24-CA - Manual (Page 112)

1 0 0 T A L K S W I T C H US E R G U I D E • N O R T H A M E R I C A
3. Click the checkbox next to Activate Auto Call Back 1. In the field Number
to call back:, enter the call back number exactly as you would normally
dial the number. Do not enter a line hunt group in the dialing string.
4. Click the checkbox next to Use dialing prefix:, if you have to dial the
same prefix every time you use auto call back (i.e. long-distance calling
card number). Enter the dialing prefix including any required pauses or
feature keys like
or . Use a comma to insert a 2-second pause.
Example: If you want to disable call waiting and want to dial a long-
distance prefix before dialing the long-distance number, enter the
following: *70,1010555,,. This corresponds to
70 for disabling the
call waiting feature, a 2-second pause to wait for the new dial tone,
1010555 for the long distance prefix, and a 4-second pause to wait for
the new dial tone before dialing the long-distance phone number.
Use Announced Message:
We recommend this option if the number TalkSwitch calls back is to a
hotel or a location where a third party answers the call. The Announced
Message option allows you to record a message that plays when the call is
initially answered during a call back.
Example: “Please transfer this call to Bob in room 307”. The announced
message can be recorded locally using an extension handset, or remotely
by accessing call back from the auto attendant. The Record Message
button gives the following instructions:
5. Pick up a telephone handset connected to the unit and use the keypad
commands to record the announced message.
a) Press on an analog phone, or 55 on a IP set to enter
command mode. Enter the password if required.
b) Enter the appropriate command as listed below.
For auto call back Record message Play message back
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61 71
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62 72
3
63 73
4
64 74
There are four auto call back accounts per unit. If you need to record an
announced message for a particular auto call back account, it must be on
the same unit as the account.
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