2 retrieving data, 1 web interface - store to file on talkswitch, 1 web interface — store to file on talkswitch – Talkswitch 24-CA User Manual

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T A L K S W I T C H U S E R G U I D E • N O R T H A M E R I C A

4. File -> Save to TalkSwitch

Figure 113: Save settings

When storing the CDR to a file on TalkSwitch, approximately 6000 records
are stored in a circular buffer. This means that after about 6000 records, the
oldest ones will be deleted and new ones are created. On a very busy system,
6000 records may only cover a couple of days, but on a system with less
traffic, 6000 records may cover more than a month.When the CDR data is
streaming real-time from the Serial port, there is no buffer limit and no file
is generated on TalkSwitch. When a call event is completed, the record is
sent through Serial port.

4.2 RETRIEVING DATA

There are 2 different methods for retrieving the data from TalkSwitch:

Web InterfaceStore to File on TalkSwitch. (48-CA and 48-CVA models)

Serial Interface Real-time to Serial Port

While the TalkSwitch configuration software displays two options for Call
Logging Output,
only the available option can be selected.

4.2.1 Web interface — Store to File on TalkSwitch

You can access the CDR information through a web interface as follows:

1. Enter the unit IP address in the Address field of a web browser.

2. Enter the system name in the User Name field and the administrator

password in the Password field.

Select System Information -> IP Configuration in the configuration
software to find the unit’s IP address.

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