Talkswitch 24-CA - Manual (Page 79)

T A L K S W I T C H C O N F I G U R A T I O N 6 7
2.3 VOICEMAIL
This section deals with the internal voicemail system included in
TalkSwitch. TalkSwitch provides three types of voicemail:
• Local
The mailbox is associated with a local extension. By default, each local
extension has its own voice mailbox.
• Remote
The mailbox is associated with a remote extension, such as a mobile
phone. These mailboxes must be assigned by the user at the extenion.
• General
The general system mailboxes are for general use or group voicemail.
They are not tied to any specific extension.
2.3.1 Mailbox options
Local, remote, and general voice mailboxes can be configured the same way.
The following procedure describes the setup of local extension voicemail.
You can use the same steps for setting up remote and general voicemail.
1. Open your TalkSwitch configuration software.
2. Select Voicemail -> Local Ext. Voicemail.
3. Click Activate as mailbox <ext>.
4. You can use this option to relay information. If you want to prevent
callers from leaving messages, select Activate as announcement <ext>
from the drop-down list. Callers hear an announcement. During the
announcement, callers can dial 0 or
to get back to the auto
attendant before getting disconnected.
5. In the Mail Box Options section, select one of the actions to perform
when a caller presses 0 during mode 1 or during mode 2. The action
options are the same for the different modes.
Under remote extensions, make sure that the remote extension has been
enabled, otherwise you cannot activate its mailbox.
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