Talkswitch 24-CA - Manual (Page 39)

T A L K S W I T C H I N S T A L L A T I O N 2 7
1.11 UPGRADING TALKSWITCH UNITS
As your business grows, your TalkSwitch unit(s) may need upgrading. You
have the option of upgrading your 24-CA unit to a 48-CA unit and your
48-CA unit to a VoIP model (48-CVA).
Figure 29: Top board and VoIP module upgrades for 24-CA to 48-CA
For customers upgrading the 24-CA unit to a
48-CA unit, we provide an upgrade kit. This
kit consists of a top board that you add to
your existing 24-CA unit, as well as a guide
containing detailed, step-by-step
instructions for the upgrade procedure.
For customers upgrading a 48-CA unit to a
48-CVA unit we provide a VoIP module that
they can add to their existing TalkSwitch
48-CA. We supply detailed, step-by-step
instructions on how to install the VoIP
module.
Customers upgrading the TalkSwitch 24-CA to a TalkSwitch 48-CA and then
upgrading to a TalkSwitch 48-CVA need a TalkSwitch top board and a VoIP
module. You can purchase upgrade boards and VoIP modules at your reseller.
1.12 WHAT THE FLASHING LIGHTS MEAN
Diagnostics for the lights flashing on the unit front panel
All line lights flashing simultaneously:
The unit ID of this unit is in conflict with another unit on the same LAN.
Make sure you assign a different unit ID to each unit. For more information,
see 1.9.3 Setting or changing the unit ID on page 23.
Line 2 and 3 lights flashing simultaneously:
This indicates a file system error. Terminate calls in progress. Reboot the
unit. Tools -> Reboot TalkSwitch or, on the front panel, turn the power
button off and back on. It will do a file system check and fix any problems.
Line 1 and 4 lights flashing simultaneously:
This indicates a voice mailbox error. Terminate calls in progress. Reboot
TalkSwitch. Tools -> Reboot TalkSwitch or, on the front panel, turn the
power button off and back on. It will do a file system check and fix any
problems.