Talkswitch 24-CA - Manual (Page 123)

T A L K S W I T C H C O N F I G U R A T I O N 1 1 1
Setting up TalkSwitch behind an existing PBX
1. Connect the PBX extension to one of the TalkSwitch line jacks. You may
do this with all your TalkSwitch lines (1 PBX extension per line)
depending upon how many auto attendant ports you would like on
the PBX.
2. Configure incoming calls on your PBX to ring the extensions you have
allocated to the TalkSwitch lines.
3. Configure the TalkSwitch auto attendants to answer after a specified
number of rings.
4. Record your auto attendants. They should list the extensions with the
digit 7 in front of them.
Example: If you have chosen the PBX extension length to be 3 digits and
John Smith’s extension is 111 on the PBX, the auto attendant should say:
“To speak with John Smith, press 7111…”. When 7111 is dialed, TalkSwitch
puts the caller on hold and transfers the caller to extension 111.
Intercom Calls
This setting is enabled by default. Any internal call follows the cascade
settings of the extension dialed. If it is disabled, no fall-through actions
take place.
Fax Over IP
TalkSwitch 48-CVA supports fax detection and switching to G.711 for
transparent fax over IP.
Internal clock setting
TalkSwitch can obtain time information from Caller ID for its internal clock.
If you have indicated that you do have Caller ID on any of the lines, this
option defaults to the active position. If it is de-activated, TalkSwitch
obtains the time information from the time and date set in the Mode tab
under Automatic Mode Switching. The TalkSwitch clock information is used
for automatic mode scheduling and for internal Caller ID information when
intercom calls are placed in the office.
Internal Caller ID options
TalkSwitch can display name and number Caller ID to each extension during
intercom calls. If your Caller ID unit/telephone does not support the name
option, you can have TalkSwitch send the number only.
Audio Output Options
TalkSwitch can output different audio to the PA jack. The default setting is
to play only PA announcements through the PA jack by dialing
0 from
any extension.
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