Talkswitch 24-CA User Manual

Page 121

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T A L K S W I T C H C O N F I G U R A T I O N

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Example: You receive a call on a phone in your home that is not a
TalkSwitch extension and you want to transfer the caller to remote
extension 215. You dial

, wait for the double beep, dial 215 and

hang up. TalkSwitch now handles the call.

Transfer and clear
TalkSwitch has the ability to clear lines after a call has been transferred.
Ensure you have this service/feature activated on your line(s). Check under
System Information -> Telephone Lines.

Remote transfer
Calls that are transferred to a remote or VoIP extension can be transferred
back to another extension or voice mailbox.

1. Dial

to place the caller on hold.

2. Enter the extension or mailbox number. If the extension is set to

screening calls, dial

4 to complete the transfer. If you want to

cancel the transfer, dial

5. If you have selected Perform a blind

transfer, the call is automatically transferred and the line is released once
the extension or mailbox number has been entered.

When a call is transferred from one remote extension to another remote
extension or VoIP extension, it is always a blind transfer so that the three
lines are not tied up.

This feature can only be used when forwarding a call to a remote
extension or a VoIP location over two lines. It cannot be used with
3-way calling or Centrex transfer services.

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