3 transfer options – Talkswitch 24-CA User Manual

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T A L K S W I T C H US E R G U I D E • N O R T H A M E R I C A

2.6.3 Transfer Options

This section describes the TalkSwitch actions when calls are transferred
manually.

Figure 108: Transfer options

Transferring a caller to a local or remote extension or a ring group
You can specify how transferred calls are handled if their target is a local
extension, remote extension or ring group. If the extension is busy or
doesn‘t answer, you have the choice to have the unit ring back the
extension that transferred the call or perform the no answer or busy action
of the extension that the call was intended for. Any changes made in this
section affect the entire system.

Transferring from a home phone
You can transfer a call from a phone connected in parallel to one of the
incoming TalkSwitch lines.

Example: You can transfer a call from your home phone (for a home-based
business) to a local or remote extension, ring group, an announcement or a
voice mailbox.

This section allows you to choose which transfer prefix you would like to use
to perform the action. The transfer prefix wakes up TalkSwitch and is
considered the equivalent of the Flash or Link action at a local extension.
The default prefix is

.

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