Talkswitch 24-CA - Manual (Page 153)

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default greeting is: “The extension you have reached is unavailable at
this time. Please leave a message after the tone”.
c) Press 3 to change personal options.
• change your current password
• turn the auto date and time stamp on/off
• turn the phone number on/off
• set up or change pager and remote phone notification
By default, the auto date and time stamp is on. This information is
played at the end of each message. If you have caller ID service, the
phone number is displayed with the time and date.
d) Press 4 to record your name for the dial-by-name directory.
If you haven’t recorded your name for the directory or if you wish to
change the recording, press 4. The dial-by-name directory is accessed
at the auto attendant according to your configuration. Callers are
directed to enter the first 3 letters of the employee’s last name. The
system finds the exact or closest match and plays the recorded name
with the extension number, giving callers the option to connect to
that extension.
3.8.3 Recording an announcement on a regular or an IP phone
An announcement is a recorded message providing information to callers. It
can be recorded using your phone as a voicemail message or loaded as an
audio file. The system hangs up after playing an annoucement. Callers have
the option of pressing
during an annoucement to return to the auto
attendant. Callers can also press 0 to perform other actions if this is
configured in the voicemail options.
You might include in the announcement a mention of the selections a caller
may press and leave a section of silence at the end to give the caller time to
make a selection.
Remember: While recording your greeting or announcement, callers can
press
to return to the auto attendant, if the call came from the auto
attendant. When they are done recording, they can press for more
options. You may want to give your callers these options for their
convenience.
You must record your name in order for the extension to be included in
the dial-by-name directory.
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