Talkswitch 24-CA - Manual (Page 150)

1 3 8 T A L K S W I T C H US E R G U I D E • N O R T H A M E R I CA
Receiving calls
Once the phone or gateway is registered with the TalkSwitch IP server, calls
are received directly from other registered gateways or through the system.
1. If the call is routed via TalkSwitch, you can transfer the caller dialing
and any extension or voice mailbox.
2. If the call came directly from a IP gateway or phone, you can transfer the
call if your phone or service provider supports this feature.
3.8 USING THE VOICEMAIL SYSTEM
Each TalkSwitch unit comes with 30 minutes of voicemail recording
capacity. This time is shared with auto attendant greetings. The capacity
can be increased by adding TalkSwitch memory cards. You can add 1, 2, 4.5,
or 9 hours of storage to each unit. When you insert the memory card, the
system configures it automatically. Contact your TalkSwitch dealer to
purchase memory cards.
3.8.1 Activating voicemail boxes
There are three types of voice mailboxes in the Voicemail folder of the
configuration software.
Local Ext. Voicemail
The local mailboxes are associated with local extensions. All local extensions
are activated with a respective mailbox by default. You can also activate the
extension as an announcement or you can de-activate it.
Remote Ext. Voicemail
The remote mailboxes are associated with the remote extensions. If you
activate a remote extension, it is activated as mailbox by default. You can
also activate the extension as announcement or you can de-activate it.
General Voicemail
Activate these mailboxes in the General Voicemail window. They are not
associated with particular extensions. You can also activate the extension as
announcement or you can de-activate it.
If you want incoming calls to go straight to a voice mailbox after a
specified number of rings, program an auto attendant to answer and
provide a fall through to voicemail.
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