Talkswitch 24-CA - Manual (Page 122)

1 1 0 T A L K S W I T C H US E R G U I D E • N O R T H A M E R I C A
2.6.4 Miscellaneous
All of the following options affect TalkSwitch as a system. Adjust them
according to your needs.
Figure 109: Miscellaneous
Caller in queue reminder
When a caller is in queue at an extension that is already in use, a reminder
tone plays at the extension to let them know they have a caller in their
queue. You can turn this function off by clicking the Off radio button.
Call Back ring return
You can adjust the number of rings during a call back session before
TalkSwitch disconnects from call back. Depending on the situation, you may
want to give yourself more time to pick up and accept the call back by
increasing the number of rings.
If being used with another PBX
PBX extension length
If TalkSwitch is used as an auto attendant with another PBX, you can set the
number of digits the PBX uses for its extensions. This allows TalkSwitch to
know what digits to pass on to the PBX to complete the transfer.
This feature only works with PBXs that use hook flash as a transfer
method. Please contact your PBX manufacturer for transfer details.