Talkswitch 24-CA - Manual (Page 133)

U S I N G T A L K S W I T C H 1 2 1
Answer setting, or if the extension is busy, one of the following will
happen:
3.2.4.2 Screened transfer
You can initiate a screened transfer from a local extension to another local
extension, remote extension or extension ring group.
1. Press Flash to put the caller on hold and dial the appropriate extension
number.
a) If the person at the receiving extension wishes to take the call, hang
up or dial Flash 4 to complete the transfer. The caller is immediately
taken off hold and connected to the receiving extension. You hear an
internal dial tone.
b) If the person at the receiving extension does not wish to take the
call, press Flash 5 to return to the caller.
c) If you dial an extension that is busy or not answered, you can
complete the transfer so that the call is routed according to that
extension’s call cascade settings.
3.2.5 Transferring calls from a local extension to an external phone
Unscreened Transfer
1. Press Flash to put the caller on hold.
2. Select a hunt group (dial 80 for Same Line Connect).
3. Dial the outside telephone number.
Default: The transferred call is handled according to the destination
extension’s No Answer or Busy settings.
Option: The call is transferred back to the transferring extension.
The option can be altered under Options -> Transfer Options in the
configuration software.
If you handle many calls, you may want to complete or cancel a transfer
without hanging up. Flash 4 will complete the transfer and provide an
internal dial tone. Flash 5 cancels the transfer and connects you back to
the caller.